Bellisima Fiore Return Policy
Return Eligibility:
Quality Concerns:
If you are dissatisfied with the quality of our products, please contact us within 5 days of receiving your order.
We may request supporting documentation such as photographs to assess the issue.
Delivery Issues:
If there are issues with the delivery of your order, such as non-delivery or damaged items, please notify us within 3 days of the scheduled delivery date.
We may request additional information to investigate and resolve the matter.
Cancellation:
Returns for canceled orders will be processed based on our Cancellation Policy.
Refer to our Cancellation Policy for specific terms and conditions related to order cancellations.
Return Process:
Contact Bellisima Fiore:
To initiate a return, please contact us via email at info@bellisimafiore.com or by phone at 404-377-2416.
Include your order number, details of the issue, and any relevant supporting documentation.
Return Approval:
Returns are subject to approval after a thorough review of the issue.
We reserve the right to deny a return if the issue is deemed to be outside the scope of our return policy.
Return Method:
Approved returns may require the item(s) to be shipped back to Bellisima Fiore.
Return shipping costs may be covered by Bellisima Fiore, depending on the nature of the return.
Communication:
We will keep you informed throughout the return process, including confirmation of the return approval and the expected timeline for processing.
Non-Returnable Items:
Custom or Personalized Orders. Customized or personalized floral arrangements may be non-returnable, as communicated during the ordering process.
Perishable Goods:
Due to the nature of our products, perishable goods may not be eligible for returns.
Return Acknowledgment:
I, [Customer Name], acknowledge that I have read and understand Bellisima Fiore's return policy. I agree to adhere to the specified return terms outlined above.
Customer Signature: _______________________
Date: _______________