Bellisima Fiore Refund Policy
Refund Eligibility:
Quality Concerns:
If you are dissatisfied with the quality of our products, please contact us within 5 days of receiving your order.
We may request supporting documentation such as photographs to assess the issue.
Delivery Issues:
If there are issues with the delivery of your order, such as non-delivery or damaged items, please notify us within 3 days of the scheduled delivery date.
We may request additional information to investigate and resolve the matter.
Cancellation:
Refunds for canceled orders will be processed based on our Cancellation Policy.
Refer to our Cancellation Policy for specific terms and conditions related to order cancellations.
Refund Process:
Contact Bellisima Fiore:
To initiate a refund request, please contact us via email at info@bellisimafiore.com or by phone at 404-377-2416.
Include your order number, details of the issue, and any relevant supporting documentation.
Refund Approval:
Refunds are subject to approval after a thorough review of the issue.
We reserve the right to deny a refund if the issue is deemed to be outside the scope of our refund policy.
Refund Method:
Approved refunds will be processed within 5 business days.
Refunds will be issued in the original form of payment.
Communication:
We will keep you informed throughout the refund process, including confirmation of the refund approval and the expected timeline for processing.
Non-Refundable Items:
Custom or Personalized Orders. Customized or personalized floral arrangements may be non-refundable, as communicated during the ordering process.
Force Majeure:
Bellisima Fiore is not liable for circumstances beyond our control, including but not limited to natural disasters, acts of terrorism, and other unforeseen events.
Refund Acknowledgment:
I, [Customer Name], acknowledge that I have read and understand Bellisima Fiore's refund policy. I agree to adhere to the specified refund terms outlined above.
Customer Signature: _______________________
Date: _______________
